Have you ever paused a session recording just to write down a timestamp? Taken screenshots to send in a messaging app? Or spent too long explaining a user behavior to your team?
Notes change all that.
This new feature in Microsoft Clarity makes it easier than ever to comment on key moments inside a session recording. Built to work with Labels, Notes help your team collaborate faster—and smarter.
Capture Key Moments Without the Manual Work
In the past, you may have relied on relied on manual workflows—jotting notes, copying timestamps, or taking screenshots—to flag insights from recordings. These methods can be time-consuming and easy to lose track of.
As one user explained, “I usually take screenshots of key moments and share them in our team chat with a short explanation. The challenge is that it can be time-consuming to capture and organize everything manually.”
With Notes, you can leave a comment on the timeline at the exact moment something important happens. Whether it’s a bug, drop-off, or unique user action, you can:
- Add comments without switching tools.
- Revisit that moment instantly from the timeline or info tab.
No more extra docs or timestamp spreadsheets—just contextual, in-line notes that stick with the session.
Keep Your Team Aligned in One Place
The Clarity team is constantly reading user feedback and looking for ways to improve. And one common issue you all identified is that explaining what happened in a recording—and why it matters—could be time consuming. It could take multiple back-and-forths to share insights, which means losing context, delaying action, and creating confusion.
One user shared how difficult it can be to keep everyone on the same page: “The main challenges are the loss of context: there’s extra time needed to explain, and it becomes harder to collaborate.”
Notes solve this problem by bringing your team into the session itself. Now, teammates can see and respond to comments in context, helping everyone stay on the same page. Whether you’re working together in real time or asynchronously, Notes keep discussions focused and friction low.
Replace the Patchwork of Tools
From email and Teams to spreadsheets and Slack threads, users were stitching together workarounds to share session insights. The result? Disconnected conversations and lost time.
As one user described:
“I try to capture key insights in a separate document, but it feels disconnected from the session itself. By the time I share my notes, the discussion has already moved on, and valuable details get lost.”
With Notes, everything stays in Clarity. No need to jump between platforms or manually sync insights. Just click, comment, and keep moving.
Built for Teams That Move Fast
Whether you’re a solo analyst or part of a large product team, Notes are designed to support clear communication and collaboration.
- Notes are visible at the project level.
- You’ll always know who left a note.
- Comments are collapsible, clickable, and easy to navigate.
No matter your team size or workflow, it’s easy to keep everyone aligned and insights actionable.
Quickly Find Notes with Labels
Every time you add a Note to a recording, Clarity automatically applies a custom “Note” label to that session. That means you don’t have to wonder where your comments went or scroll endlessly through recordings.
With the Note label, you can:
- Quickly filter your recordings to see only the ones with Notes.
- Combine the “Note” label with other filters—like device type, traffic source, or favorites—to find exactly what you’re looking for.
- Surface key sessions faster during UX reviews, bug triage, or team syncs.
This automatic labeling ensures your insights stay organized and easy to find, even weeks after you’ve added them.
Try Notes Today
Notes are available now in Microsoft Clarity. Just go to the Clarity dashboard, open any session recording, click the annotation icon below the scrubber, and start typing.
With Notes, you’re not just watching sessions—you’re capturing insights, collaborating effortlessly, and making faster, smarter decisions.